RMA Case Form

Open a new RMA Case

Contact Information


Billing Address Information


Delivery Address Information

Untick if your delivery address is different from your billing address.

Device Information


Device List

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Serial# Type Error Action
{{device.serial}} {{displayTypes[device.type]}} {{device.errorDescription}} Remove

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RMA Details


{{rma.contact.firstName}} {{rma.contact.lastName}}

Billing Address

{{rma.customer.zip}} {{rma.customer.city}}

Delivery Address

{{rma.delivery.zip}} {{rma.delivery.city}}


Serial# Type Error
{{device.serial}} {{displayTypes[device.type]}} {{device.errorDescription}}


Text to Identify
Data protection notice: Utimaco IS GmbH collects, processes and uses your personal data exclusively to process your request. You can obtain information about the data stored by Utimaco IS GmbH and request that your data be corrected, deleted or blocked. The deletion or blocking of your data prior to completion of processing your request may prevent this. You can assert these rights against Utimaco IS GmbH free of charge by sending an e-mail to dataprotection@utimaco.com or by notifying Utimaco IS GmbH of the contact details given in the imprint. Further information on data protection at Utimaco IS GmbH can be found in our Privacy Policy.