RMA Case Form

Open a new RMA Case

To file an RMA request, please send an email to support@utimaco.com with contact details, delivery address and an error description per S/N. We will reply with an RMA confirmation and follow up as usual.

Contact Information

 
 
 
 
 
 

Billing Address Information

 
 
 
 

Delivery Address Information

Untick if your delivery address is different from your billing address.
 
 
 
 

Device Information

 
 
 

Device List

You have not added a device yet.
Serial# Type Error Action
{{device.serial}} {{displayTypes[device.type]}} {{device.errorDescription}} Remove

RMA Request successfully created! Redirecting in 10 seconds...

Could not create RMA Request. Error: {{error}}

RMA Details

Contact

{{rma.contact.company}}
{{rma.contact.department}}
{{rma.contact.firstName}} {{rma.contact.lastName}}
{{rma.contact.phone}}
{{rma.contact.mail}}

Billing Address

{{rma.customer.address1}}
{{rma.customer.address2}}
{{rma.customer.address3}}
{{rma.customer.street}}
{{rma.customer.zip}} {{rma.customer.city}}
{{rma.customer.country}}

Delivery Address

{{rma.delivery.address1}}
{{rma.delivery.address2}}
{{rma.delivery.address3}}
{{rma.delivery.street}}
{{rma.delivery.zip}} {{rma.delivery.city}}
{{rma.delivery.country}}

Devices

Serial# Type Error
{{device.serial}} {{displayTypes[device.type]}} {{device.errorDescription}}
Text to Identify Refresh CAPTCHA